Your privacy is very important. The following is a summary of what information is collected and how that information is used.

What information is collected?

Personal information such as name, e-mail, phone number, address, credit card information, etc. is collected when an order is placed online. The number of visitors to different pages on the website is tracked but no personal information is retained unless an actual order is placed.

How is the information we collect used?

The information collected is to intended to facilitate website improvement and the improvement of products and services provided. Where orders have been placed, e-mail and mailing address and telephone number is required for shipping and to communications related to identified transactions.

At no time is any information, including client lists, available or provided to sources or companies outside RHICHARD. 

Customer information may be used for new, unanticipated reasons not presently disclosed in this privacy notice, but only after such intended use is posted as a policy change on this website and clients of the website, past and present, have been duly notified via this website and parties can exercise their option to be excluded.  All clients are encouraged to check the privacy policy periodically and/or address any concern in an email. 

What are cookies?

Cookies are small pieces of information stored on hard drives that help a website keep track of pages visited, log-ins to unique accounts, items placed in shopping carts, etc. This information is used to make any shopping experience more enjoyable.

Cookies are usedl to gauge the effectiveness of various marketing programs and email campaigns. These cookies are only written when someone chooses to click on links to this website and expire after an order is placed on www.so-merino.com or in two weeks - whichever comes first.

Neither of these forms of cookies retains any personal information whatsoever. They only record which pages were visited, and provides information on how well marketing programs are doing.

Since cookies are managed in each web browser differently, step-by-step instructions for enabling cookies for the browswer of  choice can be found here.

If a browser is set to refuse cookies, please call 1-519-379-2716 to place an order.

Please feel free to contact RHICHARD with any questions or concerns about this Privacy Policy.